Flat-Rate Pricing. No Per-Vehicle Fees.
Every plan includes unlimited vehicles, unlimited users, and a 60-day free trial. Pick the tier that matches how your agency runs: maintenance and compliance, daily dispatch and an in-house shop, or multiple departments.
Starter
Core fleet management for agencies getting organized.
- Vehicle & driver management
- Maintenance tracking & scheduling
- Service Planner — overdue, critical, and due-soon forecasting
- Fuel logging with automatic MPG
- Work order management
- DVIR inspections with photo capture
- PM inspections with A/B/C levels
- Wheelchair lift PM (Braun, Ricon, Sure-Lok)
- Tomorrow's Readiness view — restrictions, expired dates, unverified defects, maintenance due
- Defect acknowledge → repair → verify workflow with explicit return to service
- Driver qualifications with expiry dates and evidence files
- Seven-day maintenance window reservations
- NHTSA recall tracking with nightly sync
- VIN decode from the NHTSA database
- 12 reports — 11 with PDF export, plus Recall Compliance
- Vehicle audit packets (evidence PDF + attachments ZIP) and QR labels
- Scheduled weekly fleet summary email
- Budget tracking
- Vendor management & parts inventory with VMRS codes and stock ledger
- ADA compliance documentation
- CSV import (vehicles, drivers, fuel) with preview-before-commit & one-click CSV export
- Optional two-factor authentication
- Driver & mechanic mobile access
- Email support
- 60-day free trial
Best for: 5-50 vehicle agencies needing compliance, maintenance tracking, and cost visibility.
Professional
Starter + operational modules for dispatch and in-house repairs.
- Everything in Starter, plus:
- Dispatch Module — trip board, trip scheduling, driver assignment
- Assignment checks — vehicle restrictions, license expiry, required qualifications, seating and wheelchair capacity, double-booking
- Clients & runs — standing schedules, automatic daily trip generation, driver run manifests
- Client schedule exceptions — absences and one-off pickup times
- Client Attendance report (13 reports total)
- Shop Module — technician workflows, bay scheduling, parts requisitions
- Labor time capture & repair documentation
- Live Today's Dispatch card on the dashboard
- Priority support (dedicated SLA)
Best for: Agencies running daily dispatch or maintaining an in-house shop.
Enterprise
Professional + multi-department operations and integrations.
- Everything in Professional, plus:
- Multi-Department Management — separate views, budgets, reporting
- Department filter and department-scoped budgets, parts, and assignments
- Data migration assistance
- Dedicated account manager
- Custom onboarding & training
Best for: County agencies and large operators (50-200+ vehicles) replacing multiple disconnected tools.
Transporting riders? Keep their identities out of Motrix.
Any plan can run in Client Code mode. Motrix stores only an opaque code per client (for example, C-0001), never names, phone numbers, or addresses. Your agency keeps the code-to-name crosswalk on its own systems. Dispatch, runs, and the Client Attendance report work with the codes. Turn it on before you enter any client data.
All Plans Include
How Motrix Compares
25-vehicle fleet — modeled annual cost comparison. Transparent model using published competitor rates, not a customer result — pull your own quotes to confirm.
| Cost category | Motrix Starter | Samsara | Verizon Connect | Motive |
|---|---|---|---|---|
| Base software | $1,188/yr | $10,500/yr | Enterprise quote | $9,000/yr |
| Photo DVIRs | Included | +$7,500/yr | Limited | Premium only |
| Wheelchair lift PM | Included | Not available | Not available | Not available |
| Implementation | Included | $10,000+ | $10,000+ | $5,000+ |
| Training | Included | $3,000+ | $3,000+ | $2,000+ |
| Year 1 Total | $1,188 | $31,000+ | Enterprise | $16,000+ |
In this model, Motrix Starter costs $15,000–$30,000+ less in year one for a 25-vehicle fleet. Because Motrix pricing is flat, the gap grows with fleet size.
Frequently Asked Questions
Can we store rider health information (PHI) in Motrix?
Don’t enter rider PHI in the trial or a standard plan. If your agency needs to keep rider identities out of third-party software, turn on Client Code mode: Motrix stores only an opaque code per client, and your agency keeps the code-to-name crosswalk on its own systems. Contact us if your agency requires a Business Associate Agreement.
Is there a contract?
No. All plans are month-to-month. Cancel anytime. Annual billing is available at a 20% discount.
Is there a free trial?
Yes. Every plan starts with a 60-day free trial with no credit card required. Please don’t enter rider PHI during the trial.
Can I upgrade or downgrade at any time?
Yes. Plan changes take effect on your next billing cycle.
What happens to my data if I cancel?
You get 30 days to export everything. We'll help with the export if needed.
How long does implementation take?
2-4 weeks to full operation. We handle data import and onboarding at every tier.
Is training included?
Yes. Onboarding and training for managers, mechanics, and drivers are included with all plans.
Do you offer annual billing?
Yes. Save 20% when you pay annually on any plan.
How is Motrix $99/month when competitors charge $20-50 per vehicle?
Motrix is purpose-built for paratransit. We don't sell telematics hardware or GPS tracking — we focus on fleet operations, maintenance, compliance, and cost control. That lets us deliver more value at a fraction of the cost.
Have more questions? Visit the full FAQ.
Ready to Get Started?
Questions? Email james@motrix.io
No hidden fees. No per-vehicle charges. No surprise invoices. What you see is what you pay.